How to contact support

Sports Tracker support
Our support will help you in any app related issues.

Here you can learn how to find some handy tips to improve your app performance and contact Sports Tracker support. We have created multiple QA tips for you to answer your first hand questions. You can search tips in English here, partially in Finnish here and partially in Spanish here.

For Android

When you don’t find answer to your question from our Support site you can send a message to us from the app.

  • Go to app settings.
  • Swipe down to Help & feedback section.
  • Choose the category which relates closest to your question or issue.
  • Tap one of the tips and you will now see “New conversation” icon right top corner. 
  • Write your question here.
  • First message is automated message if that won’t resolve your issue please give details as requested in the original reply. If the original message closed the case and you still need help after following the instructions please press No button when asked “Did we answer all you questions” and provide more details.

For iOS

You can contact us with iOS:

  • Go to profile.
  • Choose Help & feedback section.
  • Choose the category which relates closest to your question or issue.
  • Tap one of the tips and you will now see “New conversation” link on right top corner.
  • Write your question here.
  • First message is automated message if that won’t resolve your issue please give details as requested in the original reply. If the original message closed the case and you still need help after following the instructions please press No button when asked “Did we answer all you questions” and provide more details.

If you don’t remember your username, email address or password you can also always contact us HERE.

 

Sports Tracker team – sports tracking enthusiasts of Finland

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